Remote Sales Manager
il y a 2 semaines
Namou Properties is a dynamic real-estate firm committed to delivering exceptional property-investment opportunities and personalized client experiences. We are expanding our remote sales team and seeking motivated, customer-focused professionals to help drive our continued growth and success.
Role OverviewAs a Remote Sales Manager, you will lead and mentor a team of remote sales agents supporting on-the-ground property consultants. Your focus will be on driving sales performance, maintaining strong client relationships, and ensuring smooth communication between teams and clients.
Key Responsibilities- Lead, motivate, and support the remote sales team to meet monthly targets.
- Manage inbound / outbound calls, WhatsApp chats, and emails with professionalism and clarity.
- Conduct client consultations to understand investment needs and present suitable property options.
- Coordinate and schedule meetings for field agents, ensuring timely follow-ups and client satisfaction.
- Monitor team KPIs, coach agents, and deliver feedback to improve performance and communication.
- Maintain accurate CRM records and generate reports on leads and conversion rates.
- Collaborate with marketing and operations teams to refine lead-generation strategies.
- Handle escalated client cases, ensuring timely resolutions aligned with company standards.
- Minimum 3 years of experience in sales management, real estate, or customer service.
- Proven ability to lead, train, and motivate remote teams.
- Excellent English communication skills good spoken and written English is a must.
- Fluency in Arabic is an advantage (French is a plus).
- Skilled in high-volume client communication and call management.
- Proficient with CRM tools and remote collaboration platforms (e.g., Zoom, Slack, Google Workspace).
- Self-driven, organized, and results-oriented, able to thrive in a fast-paced remote environment.
- Competitive salary
- Remote work flexibility
- Growth and career development opportunities
- Supportive team culture and strong leadership
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