Community Manager

il y a 1 semaine

Beyrouth, Beyrouth, Liban OLIVER Agency Temps plein

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Community Manager

Location: Beirut, Lebanon(remote)

About the role: 

Working in partnership with our client, we are looking for an experienced and proactive Community Manager to join our team. This role will be responsible for building, nurturing, and managing our online community. The ideal candidate will be the bridge between our brand and the audience, ensuring engaging, timely, and meaningful interactions while maintaining a positive brand image. 

What you will be doing: 
  • Actively engage with the community by responding to comments, messages, and discussions across platforms. 
  • Schedule and manage social media posts to ensure consistent brand presence and communication. 
  • Monitor social media channels and community platforms to gather feedback, trends, and insights. 
  • Address community concerns or issues promptly, maintaining a positive and professional tone. 
  • Track key community metrics and provide regular reports on growth, engagement, and sentiment. 
  • Analyze insights to refine strategies and improve community engagement efforts. 
  • Handle crises or negative situations with professionalism, protecting the brand's reputation. 
What you need to be great in this role: 
  • 3+ years of experience in community management or social media management. 
  • Strong communication skills, both written and verbal. 
  • Proficiency with social media management tools and analytics platforms. 
  • Ability to stay calm and professional under pressure, especially during crises. 
  • Understanding of social media trends, digital behavior, and audience engagement. 
  • Detail-oriented with excellent organizational and multitasking abilities. 

#LI-MR1 #LI-Hybrid #LI-Associate

Req ID: 15482

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what's possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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