Retail Operations Associate

il y a 3 jours

Lebanon VA and surrounding counties First Sentinel Bank Temps plein 30 000 $US - 60 000 $US par an


Job Summary:
Under the general supervision of the Retail Banking Director, the Retail Operations Associate - Floating operates in a branch service provider role that provides both paying and receiving services in accordance with Bank policy and procedures. Provides service to customers regarding daily transactions, processes receipt and payment of cash, answers inquiries, opens new accounts if necessary, and refers customers for appropriate services.

Specific Job Functions:
  • Travels to all First Sentinel Bank locations to provide Retail Operations support as needed at each assigned location.
  • Provides a complete range of customer services at the Bank, explaining available Bank product and service features and benefits, and gathering customer information to set up new accounts and process updates or maintenance on existing accounts.
  •  Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
  • Complies with Bank Secrecy Act, OFAC and USA PATRIOT Act including Customer Identification Program for new customers, accurate completion of new account activity profile, identifying high risk accounts at account opening, and reporting suspicious activities to supervisor.
  • Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
  • Participates in sales, service and product training meetings.
  • Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders.
  • Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
  • Places hold on accounts for uncollected funds.
  • Counts, checks and packages coins and currency.
  • Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
  • Ensures that the teller station is properly stocked with forms, supplies, etc.
  • Reports malfunctions of teller/new accounts terminals and other equipment used.
  • Responsible for checking night depository bags and recording proper information on the financial institution's forms.
  • Supports special retail operations and branch projects as needed.
  • Opens new deposit accounts for consumer and commercial customers.


KSAs (Knowledge, Skills, Abilities)
  • Thorough knowledge of paying and receiving functions of the Bank.
  • Adept knowledge of all Bank deposit products and services.
  • Ability to effectively communicate across various audiences.
  • Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
  • Exceptional customer service skills.
  • Proficient analytical skills.
  • Ability to conduct account and/or transaction research and communicate summarized results when requested.
  • Able to work and act independently as well as work effectively within a team environment.
  • Strong sales and relationship building capabilities.
  • Ability to use sound judgement and decision-making skills.
  • Ability to effectively manage multiple tasks and consistently meet deadlines.
  • Strong organizational and time management skills.
  • Ability to adapt to new processes and tasks quickly and effectively.
  • Willingness to participate in on-going product, process and policy training as assigned.
  • Excellent verbal and written communication skills.


Additional Requirements (Education, Experience)
  • High School Diploma or equivalent.  Associate's degree in accounting, finance, business administration, or other related field preferred.
  • At least 1 year experience in a cash handling and/or customer service environment.
  • Some experience in finance, banking, accounting, or similar industry preferred.
  • Must be able to travel between branch locations.
  • Must be able to occasionally travel for training or other business-related matters.
 

  • Retail Associate

    il y a 3 jours

    Lebanon, New Hampshire Listen Community Services Temps plein 19 351 $US - 30 000 $US par an

    Position Title: Retail AssociateClassification: Non-Exempt/Full Time Location: Lebanon, NHPay: $16.11Hours: 11:00AM - 7:00PM PURPOSE:The Associate supports daily operations, ensuring excellent customer service, efficient merchandising, and smooth donation processing. This role plays a key part in advancing the organization's mission by helping generate...

  • Wireless Retail Sales Associate

    il y a 3 jours

    Lebanon, Oregon OSL Retail Services Corporation Temps plein 104 000 $US par an

    OverviewReady to unlock unlimited earning potential? You will have unlimited earning potential with $15.50/hour base pay and uncapped commission Employees earn $18.50/hour just hitting minimum expectations and top performers $30+/hourAs a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech...

  • Retails Store Manager

    il y a 3 jours

    Kaslik, Lebanon Jobs for Lebanon Temps plein 40 000 $US - 60 000 $US par an

    Company Description Brands and Beyond, a leading retail company, is seeking a highly motivated Store Manager to join our team at our Kaslik branch. As the Store Manager, you will be responsible for overseeing all aspects of the store's operations, driving sales, and ensuring exceptional customer service. You will play a vital role in maximizing profitability...

  • Front Desk Associate Lebanon

    il y a 3 jours

    Lebanon, VA VP Management Temps plein 40 000 $US par an

    HIRING IMMEDIATELYThe Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for...

  • Associate Manager

    il y a 3 jours

    Lebanon, IN Family Express Corporation Temps plein 88 480 $US par an

    Full-time Description Starting at $17.00 per hour$1,000 sign-on bonusJob title: Associate Manager FLSA status: Non-ExemptDepartment: Operations     Reports to: Store ManagerPosition summary: The Associate Manager is a developmental position. Candidates must demonstrate a commitment to personal development and to individual store and overall company...

  • Retail General Manager

    il y a 3 jours

    Lebanon, Indiana McClure Oil Corporation Temps plein 40 000 $US - 80 000 $US par an

    Come to work for the best in the business and put your career on the fast trackMcClure Oil Team Members are the Heart of our business. Our teams drive merchandising and marketing initiatives, and ensure our customers are receiving the best in the class customer service experience. We have a strong "promote from within" philosophy, which is a proven success...

  • Deputy Warehouse Manager

    il y a 3 jours

    Dbayeh Service Rd, Lebanon Gray Mackenzie Retail Lebanon Temps plein 15 000 $US - 30 000 $US par an

    Company Description Gray Mackenzie Retail Lebanon S.A.L was established in 1996, as a pacesetter in the ownership and operation of supermarkets and hypermarkets in Lebanon. Gray Mackenzie Retail Lebanon (GMRL) owns Spinneys, the leading multinational supermarket chain which made its comeback in 1996, 23 years after shutting down its operations due to the...

  • Operations Manager

    il y a 3 jours

    OH - Cincinnati - Mason/Lebanon Contract Lumber Temps plein 60 000 $US - 90 000 $US par an

    Contract Lumber is seeking to hire an Operations Manager for our location in Lebanon, Ohio. This is a key position within our organization with responsibilities including inventory management, and overseeing logistics and safety.- Manage day-to-day operations of a lumber yard, primarily inventory, logistics and safety management.- Ensure inventory is...

  • Airstream Sales Associate

    il y a 3 jours

    Lebanon, ME Airstream of Lebanon ME Temps plein 92 800 $US - 94 400 $US par an

    Start your journey with Blue Compass RV as we are looking for Sales Associates to join our team and manage the sales process from start to finish. In this role you will help clients with product selection, negotiate terms, and ultimately finalize sales.The Role: The Sales Associate interacts with hundreds of customers – online, over the phone and in...

  • Sales Associate

    il y a 3 jours

    Lebanon, IN Family Express Corporation Temps plein 31 200 $US par an

    Full-time, Part-time Description Starting at $15.00 per hour$1,000 sign-on bonusJob Title: Sales AssociateFLSA Status: Non-ExemptDepartment: OperationsReports To: Store ManagerPosition summary: The Sales Associate is a position that effectively and professionally interacts and builds relationships with our customers.General Purpose: To provide our customers...