Sales Associate
il y a 3 jours
Brands and Beyond, a leading retail company, is seeking a highly motivated Store Manager to join our team at our Kaslik branch. As the Store Manager, you will be responsible for overseeing all aspects of the store's operations, driving sales, and ensuring exceptional customer service. You will play a vital role in maximizing profitability and maintaining a positive brand image within the community. If you have a passion for retail, strong leadership skills, and a proven track record of success, we want to hear from you.
Job DescriptionResponsibilities:
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Understand customers' needs and preferences, and recommend appropriate products and services to meet their requirements.
- Actively engage with customers to build rapport, understand their shopping habits, and provide personalized assistance throughout their shopping journey.
- Maintain a clean and organized sales floor, ensuring products are properly displayed and well-stocked.
- Stay up-to-date with product knowledge and industry trends to effectively communicate features and benefits of various brands and products to customers.
- Meet and exceed individual and team sales targets by actively promoting products, upselling, and cross-selling.
- Collaborate with team members and managers to achieve store goals.
- Participate in inventory management by conducting stock counts, receiving and processing shipments, and ensuring accurate product labeling.
- Handle customer inquiries, feedback, and complaints professionally and escalate issues to the appropriate personnel when necessary.
- Maintain a positive work environment by adhering to company policies and fostering teamwork and cooperation.
Requirements:
- Previous experience in retail sales or customer service is preferred.
- Proven ability to deliver exceptional customer service and build customer relationships.
- Excellent communication and interpersonal skills with a friendly and approachable demeanor.
- Strong sales skills and the ability to meet and exceed sales targets.
- Basic math skills and proficiency in operating POS systems.
- Knowledge of fashion trends and familiarity with premium brands is an advantage.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and strong organizational skills.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent; additional education in business or retail is a plus.
All your information will be kept confidential according to EEO guidelines.
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