Sales Supervisor

il y a 19 heures

Beyrouth, Beyrouth, Liban MINDFREE Consulting Temps plein


Job Description Sales Supervisor (FMCG)

Department: Human Resources Management

Position: Sales Supervisor

Job Family: Sales (FMCG)

Reports To: Channel Sales Manager

Department: Sales

Role Purpose:

  • To supervise the daily sales operations within a specific geographical area or trade channel.

  • To maintain good relations with current and potential clients and develop the best means to meet their demands.

Key Accountabilities:

  • Controls the sales representatives daily activities (e.g., controls their scheduled journey itinerary, required report forms etc.).

  • Controls the sales representatives performance through the comparison of Targeted Vs actual productivity per brand and customer.

  • Conducts daily market visits.

  • Ensures the proper implementation of policies and procedures.

  • Coordinates and supervises daily sales operations within the specific geographic area.

  • Ensures optimal sales and distribution of each brand by the sales representatives.

  • Resolves any problem occurring during delivery.

  • Monitors all customers' sales orders and their proper delivery.

  • Monitors and follows up all A/R related matters in coordination with the sales representatives.

  • Coordinates with his direct superior on advertising or promotional campaigns to improve the sales operations.

  • Suggests any changes to the area sales strategy, policies, and procedures.

  • Suggests efficient means for sales performance optimization.

  • Develops an efficient region sale program to ensure the achievement of the targeted sales forecast.

  • Handles the case of delayed customer payments.

  • Monitors the efficient and orderly shelf exposure and product pricing.

  • Establishes and maintains good relations with potential and current customers.

  • Provides customers with adequate product information.

  • Prepares periodic progress reports related to the area sales operations.

  • Supervises the sales representatives work programs and ensures their proper execution.

  • Assumes all authorities outlined in the authorities schedule.

  • Undertakes any other duties assigned by his direct supervisor.

  • Conducts statement of account reconciliation.

  • Follows up on implementation of feasibility drives (contracts of activity; invoicing as per planograms, pictures of display, preparing credit notes).

Qualifications:

  • Bachelors degree in Business Administration, Marketing, or a related field.

Experience:

  • 2 to 3 years minimum period of related experience.

Skills and Knowledge:

  • Languages: Arabic, English (French is a plus).

  • Computer literacy: MS Windows applications (Essential: Excel spreadsheets, PowerPoint).

  • Analytical & communication skills.

  • Problem solving.

  • Decision making.

  • Negotiation skills.

Competencies:

Leading and Deciding:

  • Leading and Supervising

Supporting and Cooperating:

  • Working with People

  • Adhering to Principles and Values

Interacting and Presenting:

  • Relating and Networking

  • Persuading and Influencing

  • Presenting and Communicating Information

Analyzing and Interpreting:

  • Writing and Reporting

  • Analyzing

Organizing and Executing:

  • Planning and Organizing

  • Delivering Results and Meeting Customer Expectations

  • Following Instructions and Procedures

Adapting and Coping:

  • Adapting and Responding to Change

  • Coping with Pressure and Setbacks

Enterprising and Performing:

  • Achieving Personal Work Goals and Objectives


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