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Sales Back Office Executive
Il y a 3 mois
The Company:
Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit
What are we looking for:
We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.
What we offer:
We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock
, Job Description
The role:
Sales back-office Executive / Sales Assistant
Summary of the role:
assist the KAM (Key account manager) team in the day-to-day management of customer accountsHelp analyze customer needs and propose appropriate solutions. Ensure regular monitoring of customer filesWork with the company's various departments to ensure customer satisfaction and loyalty.
Responsibilities:
Provide customized sales reports and analysis (contract& margins tracking, weekly and monthly sales reports, customer complaint reports, etc.)Support the KAM during the tender processSupport the sales team in the preparation of meetings (online surveys, agendas, minutes, presentations, etc )Prepare and send monthly sales reports to customersManage the price changes in SAP and communicate with the internal parties about the changes (Finance, )Create and manage the follow-up of the promotions and ensure that the packaging materials are ordered by the purchasing department. Responsible for the process of creating new items on the sales perimeter, both internally (master data, packaging, quality, GCDepartment, etc.) and in relation with customers. Coordinate product specifications for the current range and the launch of new products. Support the KAM in the management of the end-of-life cycle of the articles concerned. Calculate, report and keep records of the eco-emballage and any other local taxes paid by the company on an annual basis. Organize, together with the Marketing Department, the company's participation in fair trade events, monitoring expenditure and compliance with the budget. Organize the submission of samples to customersInsure back up for the packaging responsible during holidays or high demand periods on the packaging development.
, Qualifications
Qualifications:
University degree, ideally on economicsmin 2 years' experience in a similar position, ideally in the food industry/ FMCGoutstanding in excel and well organized,experience in SAP is a plusexcellent analytical skillscollaborative team player
Languages:
Good written and verbal communication skillshigh command of English and French
Additional Information
Soft Skills
Good business acumenGood communication skills and willingness to work with people of varied culturesExcellent organizational skills (ability to prioritize, plan tasks, and respect deadlines)Good interpersonal skillsTeamwork skills/ team spiritAbility to work under stress and respond to tight deadlinesHigh level of autonomy/self-disciplineProactivenessCurious keen to learn and ready for new challengesAbility to work independently
