Trainer and Instructional Designer

il y a 5 jours

Lebanon, Tennessee Wilson Bank & Trust Temps plein

Trainer and Instructional Designer

Location: Lebanon, TN

JOB SUMMARY:

The Trainer & Instructional Designer leads the design and delivery of learning programs that support the Bank's strategic priorities. This position develops clear learning objectives designed to meet individual learner needs. The Trainer & Instructional Designer collaborates with internal stakeholders and subject matter experts to determine appropriate course content. This position develops and facilitates training sessions, workshops, and other educational activities utilizing a variety of instructional techniques and formats. This position reports to the Learning & Development Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:  
  • Design and deliver learning programs that support the Bank's strategic priorities
  • Develop clear learning objectives designed to meet individual learner needs
  • Collaborate with internal stakeholders and subject matter experts to determine appropriate course content
  • Develop and facilitate training sessions, workshops, and other educational activities utilizing a variety of instructional techniques and formats
  • Implement e-learning strategies, including online courses and webinars, to enhance accessibility and convenience of learning programs
  • Design training and job aids for instructor-led and online delivery
  • Develop assessments to monitor and evaluate learning effectiveness
  • Assess the current state of training content and drive improvements, creativity, and innovation in the way training content is displayed and distributed
  • Stay abreast of changes and updates to bank products and policies and verify the accuracy of information provided to learners
  • Maintain a keen understanding of training trends, developments, and best practices
  • Provide feedback to program participants and management regarding training outcomes
  • Partner with the Learning & Development Coordinator to create and monitor training schedules and workshop registrations
  • Verify instructional materials are relevant, accurate, and aligned with current industry standards and bank policies
  • Mentor and coach Learning & Development Trainers
  • Identify areas for improvement in training coordination and propose solutions to enhance the efficiency of learning and development processes
  • Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
  • Attend training as requested
  • Participate in outside community activities as required
  • Perform other duties as assigned
REQUIRED QUALIFICATIONS:
  • Bachelor's degree
  • 3 years' experience designing and developing training programs
  • Banking experience preferred
  • Proficient with Microsoft Office and other standard software applications to include virtual meeting platforms utilized for remote training sessions
  • Proficient in learning technologies and LMS platforms
  • Expertise in instructional design methodologies
  • Data-driven mindset with experience in learning analytics
  • Strong collaboration, creativity, and a commitment to continuous improvement in educational design
  • Solid understanding of training needs with ability to understand different audiences
  • Ability to identify training gaps and provide solutions for continuous employee development
  • Maintain a professional demeanor at all times
  • Excellent interpersonal skills
  • Strong leadership and project management skills
  • Exceptional communication and stakeholder management abilities
  • Critical thinking and problem-solving skills
  • High standards for integrity, honesty, professionalism, and work ethic
  • Commitment to service excellence
  • Ability and willingness to work with purpose and a strong sense of urgency
  • Self-motivated, positive, and enthusiastic
  • Self-starter with a strong desire to exceed expectations
  • Maintain confidentiality discretion
  • Ability to effectively work in collaboration with others to achieve business objectives
  • Willing to grow and be challenged

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