Service Manager- Doha, Qatar

il y a 5 jours

Beyrouth, Beyrouth, Liban Top Notch Consultancy Temps plein

Our client, a leading luxury automotive brand, is seeking an experienced Service Manager to join their team in Doha, Qatar. The ideal candidate will deliver premium service consulting tailored to individual customer needs, ensuring loyalty through exceptional service and care.

Responsibilities:
  • Manage all service operations to ensure adherence to quality and customer satisfaction standards.
  • Deliver personalized consulting to customers, addressing their unique needs and preferences to foster loyalty.
  • Maximize aftersales opportunities, ensuring growth in parts and accessory sales to meet or exceed revenue targets.
  • Lead and develop a cross-functional team, enhancing expertise through regular training and mentoring.
  • Oversee operational management of the service department, ensuring efficient processes and compliance with company policies.
  • Build and maintain strong relationships with customers, addressing concerns and feedback to enhance satisfaction.
  • Collaborate with sales and marketing teams to align service offerings with customer expectations and market trends.
  • Prepare and present performance reports related to service quality, customer satisfaction, and financial performance to senior management.

Qualifications:

  • Bachelors degree in Business Administration, Mechanical Engineering, or a related field.
  • 5+ years of experience in customer service management within the automotive industry.
  • Proven track record in aftersales service management and sales optimization.
  • Strong leadership and team management skills with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, capable of building rapport with customers and team members.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Familiarity with dealership management systems and CRM software is an advantage.
  • Customer-focused with a passion for providing exceptional service and ensuring customer loyalty.
  • Proficiency in English and Arabic is a must.

  • Sales Executive

    il y a 5 jours

    Beyrouth, Beyrouth, Liban Top Notch Consultancy Temps plein

    Our client in the automotive industry is seeking a motivated Sales Executive in Doha, Qatar, to achieve sales targets and qualitative objectives while enhancing customer engagement and satisfaction within the showroom environment. Responsibilities:Achieve sales targets and qualitative objectives as per quarterly agreements.Meet monthly KPIs set by...

  • Pharmacy Operations Manager

    il y a 8 heures

    Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein

    Company Description Aldibel L.L.C is dedicated to , ensuring top-notch services and products that cater to the unique needs of our clientele. Job Description We are seeking a highly skilled and experienced Pharmacy Operations Manager to oversee our pharmacy operations in Qatar from our regional office in Beirut, Lebanon. The ideal candidate will be...

  • Content Creator

    il y a 4 jours

    Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein

    Company Description Jobs for Humanity is partnering with Athar Events Qatar to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.Company Name: Athar Events QatarJob Description The Content Creator role at Athar Events Qatar involves Job Purpose to create engaging content, develop content...

  • Resort Manager

    il y a 4 jours

    Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein

    Company Description Dolphin Group, established in 1992, stands as a testament to the power of vision, collaboration, and unwavering commitment.Over the years, we have transformed from a budding enterprise to a leading conglomerate in [Qatar], with a diversified portfolio that spans across multiple sectors. Our growth narrative is not just about numbers but...

  • Creative Services Manager

    il y a 2 semaines

    Beyrouth, Beyrouth, Liban MINDFREE Consulting Temps plein

    ResponsibilitiesFunctional Duties Lead the conceptualization and design of clients projects under the CS function. Add value to CS projects, produce creative assets, introduce innovative formats to thedeliverables in line with the latest market trends. Oversee the CS function to ensure high quality and timely deliverables. Apply correct use of firm templates...

  • IT Services

    il y a 7 jours

    Beyrouth, Beyrouth, Liban Transmed Holding Limited Temps plein

    OverviewTransmed continues to transform its business digital landscape to maximize value for Transmed business, customers and suppliers through the implementation, management, and support of strategic business-fit industry-leading technologies, digital capabilities, IT operations and services. The Senior Manager, IT Services and Operations is responsible for...

  • IT Services

    il y a 4 jours

    Beyrouth, Beyrouth, Liban Transmed Temps plein

    OverviewTransmed continues to transform its business digital landscape to maximize value for Transmed business, customers and suppliers through the implementation, management, and support of strategic business-fit industry-leading technologies, digital capabilities, IT operations and services. The Senior Manager, IT Services and Operations is responsible for...

  • Sales Representative

    il y a 4 jours

    Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein

    Company Description Dolphin Group, established in 1992, stands as a testament to the power of vision, collaboration, and unwavering commitment.Over the years, we have transformed from a budding enterprise to a leading conglomerate in [Qatar], with a diversified portfolio that spans across multiple sectors. Our growth narrative is not just about numbers but...

  • Business Development

    il y a 4 jours

    Beyrouth, Beyrouth, Liban Jobs for Lebanon Temps plein

    Company Description Dolphin Group, established in 1992, stands as a testament to the power of vision, collaboration, and unwavering commitment.Over the years, we have transformed from a budding enterprise to a leading conglomerate in [Qatar], with a diversified portfolio that spans across multiple sectors. Our growth narrative is not just about numbers but...

  • Business Development Representative

    il y a 8 heures

    Beyrouth, Beyrouth, Liban EI-Technologies Mena Temps plein

    Company Description EI-TECHNOLOGIES MENA, by NEO-DIS.COM Group, is a pure player digital consultancy firm and one of the leading Salesforce partners in the Middle East since 2011. Headquartered in Paris, we have offices in Dubai, Lebanon and Saudi Arabia providing Salesforce CRM Implementation and Cloud Consulting services with various technologies in the...