csr

Job Requirements:

Bachelor's degree in Business Management, Business Computing, Marketing, Human Resources, IT

2+ years experience in a relevant field

Strong analytical and problem-solving skills

Attention to detail

Excellent communication skills, with the ability to translate complex data findings into actionable insights for non-technical stakeholders

Ability to work independently as well as collaboratively in a fast-paced environment

Responsibilities:

Create and update records ensuring accuracy and validity of collected information

Follow-up on cases on a daily basis and contact customers via email as well as update the CRM database accordingly

Manage data and enter record information as needed

Schedule and plan appointments

Maintain good relationships with customers and colleagues built on transparency

Skills:

Excellent English verbal and written communication skills

Strong interpersonal and communication skills

Extremely organized and efficient

Excellent attention to detail

Professional and formal

Proficiency in MS Office

An enthusiastic approach to the job and a positive attitude

Best of Luck.