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hostess

il y a 3 semaines

Beyrouth, Beyrouth, Liban Client of Hire Lebanese Temps plein

Answer incoming phone calls and guests queries as per the relevant outlet standard

Take reservations, obtain necessary information from guests and enter them in the system database

Display knowledge about the Food and Beverage menu, promotions and special events to sell guests appropriately

Coordinate with Head Hostess regarding the guests preferences

Greet incoming guests and departing guests warmly and genuinely

Escort guests to the assigned table, provide them with menus, answer their initial queries

Know the floor plan by heart

Conduct the proper tables allocation and validate with superior

Maintain professional guest and public relations to maximize business

Coordinate with service team for specific arrangements and assist with the opening procedures

Maintain a clean, neat and well-organized front-of-house environment

Observe the cleanliness and maintenance of the outlet, act upon and/or report any issue

Reassure guests satisfaction upon their departure and escalate any feedback given