Senior Business Analyst

The Company:

Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit

What are we looking for:

We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.

What we offer:

We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock

The Role:

Senior Business Analyst to Sucafina Instant 

Sucafina Instant is the instant coffee division of Sucafina Group. Our aim is to help brands and manufacturers find the right coffee solutions for their needs

We are seeking an analytical and detail-oriented Senior Business Analyst to support business process optimization and digital transformation across our trading and product manufacturing operations. This role serves as a key link between business teams and IT, with a focus on mapping business workflows, identifying improvement opportunities, and defining effective IT solutions to enhance operational efficiency and decision-making.

Responsibilities of the role:

• Analyze and document end-to-end business processes related to instant bulk trading, blending and packaging, and digital profiling of instant coffee
• Identify process gaps, redundancies, and system inefficiencies; recommend and support appropriate technology interventions.
• Translate business needs into functional specifications for ERP, inventory, manufacturing execution systems (MES), or other enterprise solutions.
• Collaborate with cross-functional teams (procurement, logistics, production, quality, finance, etc.) to drive system-enabled process improvements.
• Support data integration between systems (e.g., trading platforms, production systems, and finance modules).
• Participate in vendor selection, solution evaluations, and user acceptance testing for IT systems.
• Develop process flows, Standard Operating Procedures (SOP), business requirement documents, and training materials.
• In collaboration with IT manage projects related to Instant.
• In collaboration with business leadership and IT leadership contribute to the continuous improvement and digital initiatives such automation, data analytics and system integration project.
• Person must be able to drive strategy for Instant Target Application Landscape

Qualifications and Skills:

• Bachelor's degree in Business Administration, Supply Chain, Information Systems, Engineering, or a related field.
• 3–7 years of experience in business process analysis or systems support within trading, manufacturing, or blending/packaging environments.
• Knowledge of ERP systems (e.g. SAP and Irely) and their role in supply chain and manufacturing.
• Familiarity with manufacturing workflows, batch processing, inventory control, and product formulation/blending concepts.
• Proficiency with process modeling and documentation tools (e.g. Visio, ARIS, Lucidchart).
• Experience managing IT implementation projects.
• Experience with commodity trading platforms, MES, SCM tools, or WMS systems.
• Understanding of batch traceability, quality management, and regulatory compliance in manufacturing.

Key Competencies

• Adaptability and willingness to learn new technologies
• Strong process analysis and problem-solving abilities
• Effective communicator and team collaborator across technical and non-technical roles
• Ability to visualize and explain complex workflows and system dependencies
• Attention to detail and ability to manage multiple tasks simultaneously
• Comfortable navigating both shop floor realities and enterprise-level systems
• Opportunity to work at the intersection of business and IT in a diverse operational environment
• Exposure to end-to-end supply chain and production technology
• Learning and development opportunities through project involvement and training support