Customer Service Agent
il y a 2 semaines
Presentail is looking for a customer service representative to join our team in our Metn shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.Requirements:
Bachelor's degree or equivalent1-2 years proven experience in supporting client successExcellent written and verbal communication skillsAbility to address complaints and issues with effective solutions and a positive attitudePassion for delighting customers with above and beyond serviceExcellent time-management and prioritization skillsFamiliarity with CRM system-
Customer Service Agent
il y a 2 semaines
Metn, Metn, Lebanon Presentail Temps pleinPresentail is looking for a customer service representative to join our team in our Metn shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
-
Customer Experience Specialist
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are...
-
Customer Experience Specialist
il y a 2 semaines
Metn, , Lebanon Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also...
-
Marketing Service Specialist
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are...
-
Marketing Service Specialist
il y a 2 semaines
Metn, , Lebanon Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also...
-
Demand Planner
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are...
-
Fleet Coordinator
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are...
-
Senior QA Engineer
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinThe Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our...
-
Marketing Performance Executive
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinToters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are...
-
Senior Quality Assurance Engineer
il y a 2 semaines
Metn, Metn, Liban Toters Temps pleinThe Company Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our...
