Digital Project Manager

il y a 6 jours

Mkalles Main St Lebanon Ethos Interactive Temps plein
Company Description

We are Ethos, the fastest growing digital communication group in MENA. We think big and we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of  leading brands like McDonald's, General Motors, and American Express.

Job Description

Project Planning & Strategy Execution

  • Lead the planning, execution, and delivery of digital projects, ensuring alignment with business goals and client expectations.

  • Translate strategic objectives into actionable project plans, timelines, and resource allocation.

  • Collaborate with UI/UX, developers, and marketing teams to ensure seamless implementation from concept to launch.

Customer Journey & Marketing Automation Oversight

  • Oversee the design and execution of full-funnel customer experience journeys, including Welcome series, Abandoned Cart recovery, Post-Purchase engagement, and Retention flows.

  • Ensure lifecycle marketing campaigns are executed across email, SMS, WhatsApp, and push notifications, following defined logic, sequencing, and timing.

  • Coordinate setup and deployment of marketing automation flows using platforms such as MoEngage, CleverTap, and Adjust.

Interface Development & Visual Collaboration

  • Collaborate with UI/UX designers to ensure project deliverables meet strategic goals, usability standards, and brand guidelines.

  • Review wireframes, prototypes, and interface designs to confirm alignment with client requirements and project objectives.

Client Engagement & Communication

  • Serve as the primary point of contact for clients, facilitating workshops, presenting project plans, and sharing performance insights.

  • Deliver progress updates, presentations, and post-launch reports, including actionable recommendations for optimization.

Cross-Team Coordination & Quality Assurance

  • Manage project timelines, resources, and dependencies across internal teams and external stakeholders.

  • Ensure quality, consistency, and performance across all digital assets and project deliverables.

  • Mitigate risks, resolve issues, and maintain client satisfaction throughout project lifecycles.

Qualifications

  • 4+ years of experience managing digital projects with a strong understanding of digital strategy, UX/UI processes, and lifecycle marketing.

  • Proven ability to oversee multi-channel marketing automation campaigns.

  • Proficient in project management and collaboration tools (Figma, Miro, Jira, Trello, etc.).

  • Strong communication and client-facing skills, with the ability to present complex information clearly.

  • Detail-oriented, organized, and capable of coordinating cross-functional teams effectively.

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