Workflow Coordinator

Strategy& is a global strategy consulting business uniquely positioned to help deliver your best future: 

One that is built on differentiation from the inside out and tailored exactly to you. As part of PwC, every day we're building the winning systems that are at the heart of growth. We combine our powerful foresight with tangible know-how, technology, and scale to help you create a better, more transformative strategy from day one. We're 100+ years, 3,000 strategy consultants, over 328,000 PwC professionals, 688 offices, and 152 countries strong.

Job title: Workflow Coordinator (Contractor)

Reports to: Presentation Design Associate Manager (PDAM), Creative Services Associate Manager (CSAM), and UX/UI Associate Manager (UX/UI AM)

Location: Beirut

Position summary: Coordinate the VCS projects. Plan, schedule, allocate resources and successfully develop/edit/deliver high quality reports and creative projects based on client's brief, brand guidelines, quality and creative standards, within preset scope, deadline and budget.

Primary duties and responsibilities

 

Project planning and scheduling

• Manage the VCS booking system and maintain a well-communicated schedule and up-to-date entries for all phases of the VCS projects

• Prioritize project work, based on strategic importance, pending tasks, resources availability and deadlines

• Ensure projects' brief/changes are clear and signed off

• Assist in VCS projects' planning including but not limited to briefs, tasks breakdown, time estimation and project framework such as resources and final output definition

 

Project control

• Coordinate input from the client to internal team and vendor on time

• Ensure project meets internal and client expectations in terms of budget, delivery timelines, and strategy

• Identify/track/manage/mitigate risk on clients' projects. Escalate these issues to PDAM, CSAM, UX/UI AM and/or client when necessary to ensure minimal impact to quality, budget, and timeline

• Actively collect and build on clients' feedback to improve deliverables

 

Project communication

• Manage day-to-day client interaction and communicate effectively with clients to identify their needs, set and manage their expectations and propose alternative solutions

• Provide updates on projects' progress, risks, timelines in a timely manner

Project accounting and finance

• Understand the VCS ME pricing model, ensuring that charges reported by resources are aligned with the cost initially communicated to client

• Validate and update the VCS booking system

• Follow up with clients regarding missing data, including charge codes

 

Internal project reporting and administration

• Monitor the projects progress and update the VCS booking system

• Monitor and report client and team satisfaction, projects' quality and success metrics

• Track tasks and sheets, submit reports (iPower, daily tracking sheets, etc.), report VCS deliverables

 

Functional responsibilities

• Handle clients projects autonomously

• Apply correct use of firm templates and branding guidelines to produce high quality deliverables in an efficient and timely manner

• Participate in brainstorming sessions, create concepts, develop visuals and finalize projects related to Strategy& and to its clients

• Support with staff induction

Knowledge, skills, and abilities

 

Qualifications:

• Graphic design college degree

• Two to three years' experience in graphic design. Experience in project coordination is a plus.

 

Skills:

• Fluency in spoken and written English and Arabic

• Good knowledge of PowerPoint and other relevant Microsoft software (Word, Excel)

• Excellent knowledge of Adobe Suite, UI/UX and web design knowledge is a plus

Working Hours: The employee should cover from Sunday to Thursday (weekend Friday and Saturday) with an option to rotate Sunday coverage with their colleagues.

Working hours are from 2pm to 10pm Beirut time.