Customer Support Consultant

il y a 1 jour

Beyrouth, Beyrouth, Liban SupportYourApp Temps plein

Passionate about the world of tech? 

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? 

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. 

Excited? Let's see what it takes

What you will do:

  • Provide exceptional customer support via emails and calls, and chats
  • Build positive and long-lasting relationships with customers
  • Communicate with potential customers
  • Accurately update and categorize leads in the system
  • Securely work with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client's products and services

What you need to succeed in this role: 

  • Excellent English skills (at least C1 for both spoken and written)
  • Ability to effectively manage interactions with challenging or dissatisfied customers
  • Experience in customer support role
  • Attention to details
  • Experience in sales is an advantage
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Experience with CRM systems
  • Experience in technical support

Benefits and Perks: 

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

  • Managing Consultant, Advisors

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Mastercard Temps plein

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • WordPress Developer Consultant

    il y a 1 semaine

    Beyrouth, Beyrouth, Liban International Organization for Migration Temps plein

    Description Project Context and ScopeThe International Organization for Migration (IOM), in partnership with the Directorate General of Vocational and Technical Education (DGVTE), is implementing a comprehensive initiative to strengthen Lebanon's Technical and Vocational Education and Training (TVET) ecosystem. This project aims to address the barriers to...

  • Individual Consultant

    il y a 3 jours

    Beyrouth, Beyrouth, Liban UNESCO Temps plein

    OVERVIEW Parent Sector : Natural Sciences Sector (SC)Duty Station: BeirutJob Family: Natural SciencesType of contract : Non StaffDuration of contract : From 7 to 11 monthsRecruitment open to : External candidatesApplication Deadline (Midnight Duty Station Time) : 24-JAN-2026UNESCO Core Values: Commitment to the Organization, Integrity, Respect...

  • Customer Service Agent

    il y a 2 semaines

    Beyrouth, Beyrouth, Liban Presentail Temps plein

    Presentail is a fast-growing food & retail technology company focused on delivering high-quality products with speed and reliability. We work closely with our stores and delivery teams to ensure an excellent customer experience every day.We are hiring a Dispatcher / Customer Service Agent to support daily store operations and ensure smooth order...

  • Support Engineering Manager

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Canonical - Jobs Temps plein

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Cloud Support Engineer

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Canonical - Jobs Temps plein

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Enterprise Customer Success Manager

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Canonical - Jobs Temps plein

    The role of an Enterprise Customer Success Manager at CanonicalCustomer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...

  • Graduate Customer Success Manager

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Canonical - Jobs Temps plein

    The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM)  are responsible for developing trust with their assigned...

  • Enterprise Customer Success Manager

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Canonical - Jobs Temps plein

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Junior Customer Service Representative

    il y a 1 jour

    Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein

    Company Description E -Wallet services  Job Description Job DescriptionJunior Customer Service RepresentativePosition: Junior Customer Service RepresentativeDepartment: Customer ServiceLocation: Sin El FilJob Summary:The Junior Customer Service Representative is responsible for providing first-level support to EVO wallet users, ensuring prompt resolution...