Junior Customer Service Representative
il y a 3 heures
E -Wallet services
Job DescriptionJob Description
Junior Customer Service Representative
Position: Junior Customer Service Representative
Department: Customer Service
Location: Sin El Fil
Job Summary:
The Junior Customer Service Representative is responsible for providing first-level support to EVO wallet users, ensuring prompt resolution of inquiries, and delivering an excellent customer experience. This role requires strong communication skills, attention to detail, and the ability to handle user concerns professionally and efficiently.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Assist users with account setup, troubleshooting login issues, and navigating the wallet platform.
- Provide accurate information about product, services, and policies.
- Escalate complex issues to the senior customer service team or relevant departments.
- Follow up with customers to ensure their issues have been resolved.
- Collaborate with the product and technical teams to communicate common issues or improvement areas.
- Stay updated on company policies, new features, and compliance requirements related to wallet operations.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Communications, or related field (preferred but not mandatory).
- 0–2 years of experience in customer service, preferably in fintech, banking, or technology.
- Excellent verbal and written communication skills in English & Arabic – French is a plus.
- Strong problem-solving and active listening skills.
- Positive attitude, team player, and customer-first mindset.
-
Customer Service Representative
il y a 2 semaines
Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein 8 400 000 £LB - 24 000 000 £LB par anCompany DescriptionPhoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international...
-
Customer Service Representative
il y a 4 jours
Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein 12 000 $US - 18 000 $US par anCompany Description Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international...
-
Customer Service Representative
il y a 4 jours
Beyrouth, Beyrouth, Liban Transmed Holding Limited Temps plein 800 000 £LB - 1 200 000 £LB par anOverviewTo process and follow up on customer-sales orders targeting on time and complete order delivery while ensuring minimal returns upon delivery.ResponsibilitiesCustomer Sales Order-Enters sales orders accurately on the system and checks prices for modern trade customers versus PO to avoid reconciliation issues. -Follows-up with logistics team to ensure...
-
Customer Service Assistant
il y a 6 jours
Beyrouth, Beyrouth, Liban Rightangled Temps plein 280 000 £LB - 420 000 £LB par anAbout RightangledRightangled is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services.Role OverviewWe are looking for a...
-
Customer Service Representative_Leb
il y a 2 semaines
Beyrouth, Beyrouth, Liban Global Blue Temps plein 900 000 £LB - 1 200 000 £LB par anResponsibilities Communication with customers in written and via phone with defined SLA (response time) and quality standardsKeeping records of customer´s interaction and contactsResearching required information using internal systems and resourcesCommunication and coordination with CS Team members, internal departments, and GB officesFollowing-up in...
-
Sales Development Representative
il y a 3 heures
Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein 20 000 $US - 60 000 $US par anCompany Description Jobs for Humanity is partnering with Orbii to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.Company Name: OrbiiJob Description We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. The ideal candidate...
-
Medical Representative
il y a 2 jours
Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein 900 000 £LB - 1 200 000 £LB par anCompany Description Elite Medical Services is a growing medical supply company specializing in advanced wound care solutions and surgical products. We collaborate with hospitals, clinics, and healthcare professionals across Lebanon to deliver high-quality medical devices and consumables that improve patient outcomes. Job Description Position OverviewWe are...
-
Medical Representative
il y a 1 semaine
Beyrouth, Beyrouth, Liban Jobs for Humanity Temps plein 14 400 000 £LB - 28 800 000 £LB par anCompany Description OHRD.MENA is an outsourced HR department for startups and SMEs supporting in multiple HR functions including Recruitment, Talent Development, Consulting and more. Job Description Hiring Medical Representatives for a pharmaceutical company in Hazmieh - Lebanon (company confidential until later stages of the process).The ideal...
-
Junior Operations Officer
il y a 2 semaines
Beyrouth, Beyrouth, Liban AZURREO Temps plein 20 000 $US - 25 000 $US par anJob Description: Junior Operations Officer – Lebanon (Remote)Location: Remote – LebanonEmployment Type: Full-time EmployeeDepartment: OperationsAbout AzurreoAzurreo is a leading global outsourcing partner specialized in the telecommunications industry. With over 15 years of experience and a portfolio of more than 250 successful projects across 25+...
-
Admissions Senior Representative
il y a 2 semaines
Beyrouth, Beyrouth, Liban International Maritime Academy Temps plein 120 000 $US - 240 000 $US par anInternational Maritime Academy is looking for a Admissions Senior Representative to join our team. .JOB SUMMARY The Senior will be responsible for developing and executing sales strategies to drive enrollment and revenue growth for the International Maritime Academy s educational programs. This role involves identifying new market opportunities, managing...
