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Sales Representative

Il y a 3 mois

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Welcomes customers by greeting them; offering them assistance.
Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...)
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Documents sale by creating or updating customer profile records.
Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
Contributes to team effort by accomplishing related results as needed.
Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
Help organize back stock and perform inventory counts.
Stay up-to-date with new products/services.
Handle customer complains in a calm and professional manner.
Take direction from and report to assigned supervisor.
Provide customer feedback to the Store Manager.
Perform other duties as assigned