Sales Executive Required

il y a 1 mois

Beirut, Liban Trust Capital Temps plein

Acting as a liaison between the customer service and sales departments, you will maintain the company's existing customer relationships and identify opportunities to solicit new accounts.

You will be knowledgeable about all company products and services in order to answer customer enquiries and be able to deal with direct sales inquiries.

Main Job Tasks & Responsibilities

Independently provide appropriate general Company information about products and servicesIdentify, research, and resolve customer complaints. Log and escalate complaints on CRM platformAnswer "Request for Calls" received by email, and be available for Online ChatBuild and improve relations with IB network through a loyalty program in conjunction with the Sales ManagerUse existing databases to retrieve and reply to proposal requests, and solicit new accounts.Develop prospects from existing non-active customers and referral leads; maintain a log file for all sales queriesCoordinate with Marking department on the administration of marketing campaigns, promotional activities and trade shows

Skills And Competencies  

Excellent interpersonal relationsStrong communication skillsPrevious Experience within the Forex industryTime flexibility, required to work different shiftsTechniques for dealing with a variety of individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the telephone.Previous experience on CRM softwareComputer literate

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