Customer Service Representative
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
• Enters sales orders accurately on the system and checks prices for modern trade customers versus PO to avoid reconciliation issues.
• Follows-up with logistics team to ensure orders are delivered to customers on time.
• Follows-up with IT and F&A on issues preventing the timely release of orders in order to minimize the delay of delivery to customers.
• Coordinates with Market Planning team to ensure timely clean up of discontinued items from the system. Transaction Processing
• Processes transactions related to CN’s, DN’s, GRV’s and distribute them to the sales team in order to deliver them to customers. Reports & Analysis
• Analyzes and develops action plans in order to fix issues causing returns upon delivery.-Shares on a monthly basis discontinued items, wrong prices, and wrong barcodes with the sales team for correction. KPIs
• Updates monthly the KPIs and takes necessary actions in order to reach the target. Transmed Purpose
• Acts as a role model by living the Transmed Purpose on daily basis. Qualifications
•
Education:
BA Degree in Business Administration or any related field
• Language: Good Command of English and Arabic Language.
• Computer
Skills:
Word, PowerPoint, Excel | JDE is a plus.
• Interpersonal Competencies: Good Reporting skills – Flexibility in Shifts – Communication skills – Analytical Thinking – Attention to Details – Time Management.
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