IT Operations Assistant SC4, Beirut, Lebanon

DEADLINE FOR APPLICATIONS 1 September 2026-23:59-GMT+02:00 Eastern European Time (Beirut) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer
an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). ORGANISATIONAL CONTEXT: The Technology (TEC) Unit at WFP Lebanon Country Office is responsible for the planning, implementation, and maintenance of ICT infrastructure, digital systems, and data management solutions that enable programme delivery and operational continuity across the Country Office and Field Offices. The unit oversees network connectivity, IT infrastructure, cybersecurity compliance, end-user support services, telecommunications systems, asset lifecycle management, and emergency ICT preparedness in alignment with WFP corporate TEC standards. In addition to infrastructure and operations, the unit supports digital transformation initiatives, data management platforms, automation solutions, and Digital Assistance Services systems. JOB PURPOSE: Under the overall supervision of the Head of TEC, the incumbent will provide administrative, technical, and operational support to TEC activities and digitization initiatives implemented in collaboration with internal and external stakeholders. The incumbent will assist in the preparation, configuration, testing, deployment, and monitoring of digital tools, end-user devices, and related technology solutions. The role will support ICT operations by helping to conduct technical assessments, follow up on service requests and project activities, maintain records and documentation, and assist in routine system, connectivity, and device checks. The incumbent will provide first-level user support, support field missions as required, contribute to the preparation of technical guidance and progress updates, and assist in ensuring the effective delivery of ICT services that support business operations, social protection activities, and digital transformation initiatives across the Country Office and Field Offices. DURATION: 6 Months, (Renewable based on availability of funds, business needs and performance)

KEY RESPONSIBILITIES
(not all-inclusive, nor exhaustive): Within delegated authority and under the direct supervision of the IT Operations Associate, the incumbent will be responsible for the following duties: Carry-out system and equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use. Undertake basic monitoring and troubleshooting of server systems to ensure a consistent delivery of IT services to staff. Respond to basic queries about technology and systems to support the correct application of technology. Receive and inspect all incoming assets and report discrepancies in IT materials inventory to senior colleagues to ensure materials are effectively tracked. Perform basic beta testing and support the roll out of new versions of centrally supported software to ensure software is operational for WFP staff. Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support senior officers in managing these systems. With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met. Perform other related duties, as required. WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel. We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once

your profile
is completed, please apply, and submit your application. If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application
- unsolicited applications or documents sent to this inbox will not receive a reply. At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process. Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.