CLIENT RELATIONS MANAGER

منذ 2 أسابيع

Beirut, Beirut Governorate, لبنان Jobs for Humanity دوام كامل

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Job Description
The Client Relations Manager is responsible for managing relationships with our U.
S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.

Key Responsibilities
* Act as the main point of contact for assigned U.
S. clients.
* Receive, review, and manage maintenance work orders.
* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.
* Communicate professionally with clients through phone calls, emails, and online platforms.
* Provide clients with accurate and timely updates on ongoing work orders.
* Review quotations, pricing, scopes of work, and job requirements before submission.
* Follow up on urgent and high-priority service requests.
* Monitor work orders from assignment through completion.
* Ensure client requirements, deadlines, and service standards are met.
* Handle client concerns, escalations, and operational issues professionally.
* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.
* Maintain strong and professional long-term relationships with clients.
* Monitor team performance and help resolve operational challenges.
* Ensure all assigned accounts and work orders remain properly organized and updated. Qualifications
* Excellent spoken and written English is a must.
* Strong communication and client-management skills.
* Strong leadership, organization, and problem-solving abilities.
* Ability to multitask and work under pressure.
* Good computer and Microsoft Office skills.
* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.
* Professional attitude and strong attention to detail. Additional Information WORK DETAILS 📍

Location:
Kaslik, Lebanon 🕓 Schedule: Monday to Friday ⏰

Working Hours
4:00 PM – 12:00 AM �
� Full-Time | On-Site 📞 Contact: 79-361783 | spectra-lb.com Company: Other

CLIENT RELATIONS MANAGER

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وظائف مشابهة في Beirut

عروض مماثلة

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

CLIENT RELATIONS MANAGER

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

وظائف مشابهة في Beirut

عروض مماثلة