Head Waiter
منذ 3 أيام
Downtown, لبنان
Socrate Catering
دوام كامل
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Job Title:Head Waiter
Location: Downtown, Beirut, Lebanon
Job Type: Full Time
Role Overview
We are seeking an experienced and professional Head Waiter to lead our service team in Downtown, Beirut. This full-time role is crucial in ensuring an excellent dining experience for every guest. The ideal candidate will be confident, organized, customer-focused, and adept at leading a team effectively during busy service periods.
Key Responsibilities
- Supervise and coordinate service staff during daily operations.
- Maintain high standards of food and beverage service.
- Welcome guests and ensure professional, attentive service.
- Assign tables and responsibilities to service staff.
- Monitor guest satisfaction and professionally address requests or concerns.
- Coordinate with kitchen and bar for smooth, timely service.
- Train, guide, and motivate service staff and new team members.
- Ensure cleanliness and proper preparation of dining areas.
- Verify order accuracy, presentation, and delivery.
- Assist the Restaurant Manager with daily operations and staff coordination.
- Enforce hygiene, safety, and service standards.
- Efficiently manage busy shifts with a positive and professional demeanor.
Required Qualifications
- Minimum 6 years of experience in this role.
- Strong knowledge of restaurant service standards.
- Excellent communication and leadership abilities.
- Professional appearance and positive attitude.
- Demonstrated ability to work effectively under pressure in a fast-paced environment.
- Good customer service and problem-solving skills.
- Flexibility to work varying hours including 12 hours shifts, including weekends and holidays.
- Familiarity with Point-of-Sale (POS) systems.
- Fluency in English; knowledge of additional languages is a plus.