Payment Collection Agent
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
Job Description
Role Summary:
The incumbent is responsible for managing the collection of client dues and client follow-up.
Main Duties
• Collect client payments
• Reconcile daily cash receipt after end of day
• Deliver needed documents (statement of accounts, credit notes, invoices, delivery notes) to clients and submit signed copies to Collection Coordinator
• Report counter readings to Account Manager or Collection Coordinator
• Assist customers with any issues regarding their accounts and coordinate with corresponding Account Manager
• Report client issues to Collection Coordinator or Account Manager when needed
• Report customer claims to Collection Coordinator or Account Manager, or place a direct complaint task when appropriate
• Respond to ad-hoc requests in a timely manner
Qualifications
Qualifications:
• Lebanese or Technical Baccalaureate (BT)
• Fluent in spoken and written Arabic, with basic foreign language knowledge
Technical knowledge, skills & abilities required:
• Familiar with functionality of PDAs
Additional Information
Soft skills required:
• Honest and trust-worthy
• Attentive
• Good customer service skills
• Flexible and able to work to tight deadline.
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