Director of Housekeeping

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Centuries-old Lebanese hospitality with a modern twist. At Four Seasons Hotel Beirut, our passionate team of local insiders can't wait to introduce you to the people and places that make our stylish and friendly city tick. From the Hotel's downtown location, you can set out to explore the capital's bustling markets, admire ancient ruins, bask in the sun along our Mediterranean coastline and discover the natural wonders that lie within the snow-capped Lebanese Mountains just a short drive away. Or, simply take it all in at once from our 26th-floor rooftop, offering one of the best views in the entire city.

The Role of Director of Housekeeping:

Following an extensive renovation and restoration, The Four Seasons Hotel Beirut is anticipated to reopen in 2026, marking an exciting new chapter for our property.  We are now seeking an exceptional Director of Housekeeping to join our team and help shape the guest experience from the very first moment.

Reporting to the Director of Rooms, you will be responsible for leading the overall operations of the housekeeping and laundry department, ensuring that our guest rooms, public areas, and employee spaces consistently reflect the highest standards of cleanliness, care and attention to detail.  The Director of Housekeeping will play a pivotal role in setting standards, embedding a culture of pride and accountability, and ensuring Four Seasons service excellence is delivered every day.

The successful candidate will be a visible, people focused leader who inspires and develops teams through strong leadership, coaching and training.  You will balance operational excellence with thoughtful cost control, ensuring quality is never comprised, while overseeing departmental budgets and financial performance.  A strong focus on guest engagement is essential, with the ability to handle special requests with warmth, professionalism and flexibility.  This role also leads the establishment and ongoing management of cleaning and preventative maintenance programs to protect the appearance and longevity of all furniture, fixtures, and equipment.

Our Ideal Director of Housekeeping candidate will have:

Experience across a diversity of operational rooms division leadership roles, combined with strong business acumen and a genuine passion for service.  You will be known for your integrity, transparency and collaborative approach, and will be comfortable partnering closely with cross-functional teams.  Above all, you will be committed to fostering a continuous learning environment that supports professional development, engagement, and long-term growth for your team.

Fluency in Arabic and English is a must for this location, along with current eligibility to work in Lebanon. 

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed "employer of choice."

---