Deposit Servicing Specialist

il y a 2 jours

Lebanon, Tennessee Wilson Bank & Trust Temps plein

Deposit Servicing Specialist 

Location: Lebanon, TN

JOB SUMMARY: 

The Deposit Servicing Specialist I is responsible for reviewing and determining course of action for various reports. This position reviews unposted items to confirm posting in a timely and accurate manner, and reviews and processes reclamations. The Deposit Servicing Specialist I reports to the Deposit Servicing Manager and provides excellent customer service to team members and customers while demonstrating the Company's values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:   
  • Research and determine course of action for reports and unposted items
  • Review reclamations and process entries
  • Process and resolve returned mail
  • Stay abreast of all procedures and processes related to ACH, unposted items, and reclamations
  • Respond to branch inquiries in a timely manner
  • Identify and assist with implementation of process improvements
  • Assist with special projects
  • Cross train with members of Deposit Servicing to develop additional knowledge and skills
  • Attend training as requested
  • Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
  • Participate in outside community activities as required
  • Perform other duties as assigned
REQUIRED QUALIFICATIONS:
  • High school diploma or GED
  • 2 years of experience in banking operations preferred
  • 1 year of experience with host computer systems as relates to deposit operations preferred
  • Knowledge of federal regulations as pertains to deposits
  • Familiar with UCC Code, check clearing and return item regulations
  • Ability to focus on high level of detail verification
  • Strong ability to multi-task
  • Proficient with Microsoft Office and other standard software applications
  • Excellent organization and communication skills as well as the ability to interact in a helpful and professional manner
  • Ability to work on multiple projects simultaneously while accomplishing daily tasks
  • Effective verbal and written communication skills
  • Excellent interpersonal skills
  • Critical thinking and problem-solving skills
  • High standards for integrity, honesty, professionalism, and work ethic
  • Commitment to service excellence
  • Ability to work independently while demonstrating excellent organization and follow through
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Ability and willingness to work with purpose and a strong sense of urgency
  • Self-motivated, positive, and enthusiastic
  • Self-starter with a strong desire to exceed expectations
  • Maintain confidentiality discretion
  • Ability to interact with customers and employees in a friendly and professional manner
  • Ability to effectively work in collaboration with others to achieve business objectives
  • Participation in community events working extended hours as needed
  • Willing to grow and be challenged

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