Registration Clerk

Job Summary: The Registration Clerk is responsible for completing the registration process for all patients prior to their scheduled procedures, verifying all data in the surgery center's data processing system is complete, accurate and updated as necessary, and performing a variety of other administrative functions.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Promotes the mission, vision, and values of the organization.

• Greet patients promptly as they enter the Center.

• Accurately enters patient information into software system.

• Verifies previously entered information is correct.

• Collects any patient responsibility payments upon registration.

• Provides patient with receipt for payment.

• Posts payment in software system correctly

• Answers incoming phone calls; triage to the appropriate person

• Maintains and balances cash bag daily.

• Scans and/or copies insurance cards and patient ID

• Ensures patient fills out and signs all relevant insurance and Center release forms.

• Closely adheres to Centers rules and regulatory compliance.

• Compiles and submits necessary clinical documentation for anesthesia provider.

• Accurately scans clinical documentation into Centers electronic medical records.

• Monitors and reports on completion of operative reports to ensure chart completeness within 30 days.

• Performs other administrative and clerical functions necessary to support the department.

• Other duties as required and assigned.

Required Qualifications:

• High school diploma or GED is required.
• Experience with Microsoft Office (Excel, Word) is required.

Preferred Qualifications:

• Prior experience in a medical office setting.
• Certification/Diploma from a vocational school or business school.
• Ability to utilize online payer specific manuals and medical policies.
• Ability to explain differences between, but no limited to, co-insurance; co-payment; deductible.
• Strong organizational skills and attention to detail.
• Ability to remain calm and professional.
• Basic mathematic skills and payment processing.
• Outstanding Customer Service skills.
• Must be able to work in a fast-paced environment.

Working Conditions/Physical Requirements:

Occasional exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions

Physical demand requirements are in excess of those for sedentary work

Corrected vision and hearing to within normal range

Location/Schedule:

This position is based in our Lebanon, PA office location

Typical schedule is 6:00AM to 2:30PM, Monday through Friday

Classification: Status of the job as defined by Orthopedic Associates of Lancaster and North Pointe Surgery Center as a Non-exempt, full-time position.

Our Commitment to Inclusivity:

At OAL and its affiliated organizations, we are dedicated to fostering an inclusive workplace environment. Discrimination against qualified individuals based on protected veteran status, disability, race, color, religion, sex, national origin, sexual orientation/gender identity, or any other legally protected category is strictly prohibited by applicable federal, state, or local laws. We actively engage in affirmative action initiatives to recruit, hire, and promote individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status, or disability.

Equal Employment Opportunity (EEO) Compliance:

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