**Summary** As a Front -of -House Team Member, you will be the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for managing reservations, guiding customers, handling inquiries, and ensuring a seamless and welcoming experience. This role is crucial in maintaining a positive reputation and driving customer satisfaction. **Responsibilities** * Welcome guests and manage reservations in a timely and efficient manner * Provide exceptional customer service, addressing inquiries and concerns in a professional and friendly manner * Guide customers through their dining experience, ensuring a smooth and enjoyable visit * Maintain a clean and organized front -of -house area, adhering to health and safety standards * Collaborate with the team to ensure seamless service and high -quality standards **Requirements** * Excellent communication and interpersonal skills * Ability to work in a fast -paced environment and multitask with ease * Previous experience in a front -of -house role, preferably in the hospitality industry * Availability to work flexible hours, including evenings and weekends