Dispatcher - Logistics & Delivery Operations
il y a 6 jours
Location: Remote
Job Type: Full-time
About Us:
micro1 is the end-to-end human data infrastructure behind AGI. Our AI recruiter model is used by frontier AI labs and Fortune 10s to source, vet, and deploy PhDs and professors from the world's top universities at scale. These experts are placed directly into the training loops of the most advanced AI systems, powering the breakthroughs that move models forward. Our data platform converts their expertise into high-signal training datasets, and our talent management tooling measures, routes, and improves performance at scale.
Job Summary:
Join our customer's team as a skilled Dispatcher, Except Police, Fire, and Ambulance, where you'll play a pivotal role in ensuring the smooth and timely coordination of delivery and dispatch operations. This remote opportunity is perfect for detail-oriented professionals who excel at written and verbal communication, thrive in a dynamic environment, and are passionate about providing exceptional service.
Key Responsibilities:
Coordinate and monitor delivery schedules, dispatching drivers and vehicles efficiently to meet customer and company needs.
Utilize dispatch software and communication tools to provide real-time updates, instructions, and support to drivers.
Maintain accurate logs of routes, delivery times, incidents, and other critical data.
Respond promptly and professionally to customer inquiries, resolving delivery or dispatch issues as they arise.
Collaborate closely with team members to optimize dispatch processes and support operational goals.
Analyze delivery performance metrics and suggest improvements for increased efficiency and customer satisfaction.
Communicate clearly with internal and external stakeholders to ensure seamless delivery operations.
Required Skills and Qualifications:
Demonstrated experience in dispatch, delivery coordination, or related logistics roles.
Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally.
Strong organizational skills and keen attention to detail in a fast-paced environment.
Proficiency with dispatch management systems, mapping tools, and office software.
Ability to multi-task, prioritize workload, and adapt to rapidly changing situations.
Problem-solving mindset with a proactive approach to finding and implementing solutions.
Self-motivated, reliable, and comfortable working independently in a remote setting.
Preferred Qualifications:
Previous remote work experience in a logistics or dispatch role.
Familiarity with industry best practices in delivery and dispatch operations.
Experience supporting teams across multiple time zones or regions.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Customer Service
Industries
Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Warehousing and Storage
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