Collection Admin

Description

Coordinate with the electronic center for the issuance of the emissions

Review and correct the emissions for possible errors generated by the electronic center

Check the bills and list the corrections in tables

Create tables for Readers / Collectors hooves

Coordinate with the division engineer on all aspects related to; the starting and closing dates of the MR and BC emissions; weekly progress reporting; encountered issues; and disconnect and reconnect activities

Ensure uniform distribution and assignment of the MR & BC rounds

Collect from the collectors progress reports on the reading and bill collection activities

Perform weekly update on the statuses of the MR & BC emissions; apply necessary control measures to ensure meeting the deadlines

Coordinate on daily basis with the head of collection section to provide the necessary updates

Follow up with the collectors on the reported issues of unpaid bills and inaccessibility of meters

Manage and maintain good records of the notices issued to the customers' for the follow up with the collectors

Prepare at the last quarter of each emission duration the lists of customers with unpaid bills in order to issue orders of disconnection, in coordination with the division engineer

Mentor and provide technical support to the collectors as and when is required

Coordinate with the client arrears, bill collection and inspection units to synchronize the activities in order to ensure quick response of disconnect and reconnect activities

Requirements

Technical or university degree

Advanced communication skills

Time management skills 

Good with numbers

Can handle outdoor work 

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