Wave Planner – Order Flow

il y a 2 jours

Lebanon, Tennessee Robert Kaufman Co. Temps plein

About Us
Robert Kaufman is a trusted name in the textile industry, proudly serving the creative community for over 80 years. As the company behind Kona Cotton—one of the most recognized cotton solids in the world—we're committed to delivering high-quality fabrics that inspire makers, quilters, and crafters everywhere. We exist to supply creatives with the fabric their heart desires, and we're looking for like-minded sales professionals who share that passion.

Robert Kaufman Fabrics | Wholesale Textiles

About the Role
The Wave Planner supports 3PL warehouse operations by managing and prioritizing customer orders to ensure smooth, accurate, and timely fulfillment. Using WMS/ERP systems and collaborative planning tools, this role helps optimize daily warehouse workflows and improve operational efficiency. You'll work closely with warehouse leadership to balance workloads, monitor order progress, and address any issues that could impact service levels. The position also includes limited interaction with customers regarding order status and priorities.

Why You'll Love This Role
Join our warehouse and operations team to gain hands-on experience in order management, planning, and logistics. This role is ideal for candidates with warehouse, logistics, or operations experience who want to grow their skills in a fast-paced, collaborative environment while making a direct impact on customer satisfaction.

Location: Lebanon, TN (On-site)

Key Responsibilities

Release customer orders into the WMS/ERP system in planned waves/batches based on shipping deadlines, priorities, and warehouse capacityCoordinate daily and weekly work priorities with warehouse operations leadership in alignment with senior leadership goalsMonitor order status, aged order progress, and backlog to ensure timely fulfillmentAdjust wave plans as needed to address labor constraints, system issues, or urgent customer service level agreementsProvide basic support to customer service or customers regarding order status, allocations, or ship datesIdentify and escalate potential issues that could impact service levels or productivitySupport continuous improvement efforts related to planning, workflow, and system usageQualificationsHigh school diploma or equivalent required1–3 years of experience in a warehouse, distribution, logistics, or supply chain environment preferredExperience working with a WMS and/or ERP system strongly preferredStrong organizational and time-management skillsAbility to prioritize multiple tasks in a fast-paced environmentCompetent computer skills, including Microsoft ExcelExperience working with Business Intelligence/Data Analytics tools preferredClear verbal and written communication skillsAbility to work collaboratively with warehouse teams and leadershipPhysical & Work EnvironmentOn-site role in a hybrid warehouse/office settingMay require extended periods of sitting, standing, or walkingMinor exposure to warehouse noise and activity

Schedule
Monday thru Friday; 9:00 - 5:30 CDT
Schedule may vary based on operational needs, including peak seasons

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