Resource Specialist

il y a 1 semaine

Lebanon, New Hampshire Dartmouth Health Temps plein


Overview

Medication Assistance Program

Provides assistance to patients/support systems and the multidisciplinary teams to identify, provide information, and facilitate access to tangible and supportive services related to patient health care needs. The Resource Specialist- Program Management supports the patient and clinical teams by effectively coordinating resources, tracking timelines, and ensuring that all application materials are delivered. This role acts as a liaison between teams, identifying and addressing resource gaps to optimize program delivery



Responsibilities

 1. Resource Planning and Allocation:


• Assist in supporting patients to access resources across multiple programs and clinical settings.


• Maintain a detailed inventory of available resources, application materials, and application deadlines.


• Collaborates with leadership to forecast future program needs and support identifying and adapting to changes across programs at the governmental, pharmaceutical, and institutional level.

2. Program Coordination:


• Support program managers by maintaining schedules, timelines, and resource tracking tools.


• Ensure adherence to program application process and deadlines.

3. Data Management:


• Monitor and report on resource utilization, project progress, and performance metrics.


• Maintain accurate records of resource assignments and availability.

4. Collaboration and Communication:


• Act as a point of contact for cross-departmental communication regarding resource needs and availability.


• Facilitate team meetings to review resource planning and address program challenges.


• Act as a liaison with external partners to include state and governmental agencies

5. Issue Resolution:


• Identify potential resource shortages and collaborate with stakeholders to resolve.


• Provide recommendations to optimize resource utilization and improve efficiency.

6. Compliance and Documentation:


• Ensure program documentation is up-to-date and compliant with organizational standards and states and federal guidelines.


• Support audits and reviews by providing accurate resource and program data.

7. Performs other duties as assigned



Qualifications

  • Bachelor's degree in Social Work or Human Service field or the equivalent in education and experience required.
  • Excellent interpersonal, communication, and organizational skills required.
  • Proficiency in Microsoft Office Suite


Required Licensure/Certifications

  • None

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