E-commerce Coordinator
il y a 1 mois
Summary:
Manage the day-to-day operations of an e-commerce website, ensuring seamless customer experiences, order fulfillment, and website maintenance.
Responsibilities:
- Maintain and update website content, including product descriptions, images, and promotions
- Manage product inventory and create new product listings
- Process and fulfill orders, including packing, shipping, and tracking
- Provide excellent customer service via phone, email, and social media
- Monitor website performance and analytics to identify areas for improvement
- Collaborate with marketing and design teams to optimize website usability and conversion rates
- Stay abreast of industry trends and best practices for e-commerce operations
- Bachelor's degree in Business Administration, Marketing, or a related field preferred
- 2+ years of experience in e-commerce operations or a relevant role
- Excellent communication, interpersonal, and organizational skills
- Proficient in Microsoft Office Suite and e-commerce software
- Strong attention to detail and a passion for customer satisfaction
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